{"id":17189,"date":"2019-03-13T09:00:09","date_gmt":"2019-03-13T14:00:09","guid":{"rendered":"https:\/\/www.suretybonds.com\/blog\/?p=17189"},"modified":"2022-07-12T17:18:24","modified_gmt":"2022-07-12T22:18:24","slug":"suretybonds-com-celebrates-10-years-in-business","status":"publish","type":"post","link":"https:\/\/www.suretybonds.com\/blog\/suretybonds-com-celebrates-10-years-in-business\/","title":{"rendered":"SuretyBonds.com Celebrates 10 Years in Business"},"content":{"rendered":"<p><span style=\"font-weight: 400;\"> When SuretyBonds.com Founder and CEO Josh Kayser offered to spearhead the latest project pitched by the Veterans United Home Loans marketing team back in 2009, he had no idea where that road would lead. Ten years later, <\/span><a href=\"https:\/\/www.suretybonds.com\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">SuretyBonds.com<\/span><\/a><span style=\"font-weight: 400;\"> has grown to more than 50 employees, undergone two corporate buyouts, and serviced more than 100,000 clients across all 50 states.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The idea for SuretyBonds.com struck back in 2008 as Veterans United sought an agency to manage the bonds required for hundreds of their mortgage professionals. At the time nobody in the surety industry provided online bonding services. Although some websites collected contact information to generate leads, they were still operating as traditional insurance agencies that required physical documentation to fulfill even the simplest of requests. The marketing team recognized a major opportunity as consumers increasingly turned to the internet for their insurance needs, so they bought the SuretyBonds.com domain. Kayser was given free reign to see what he could do with it. Ultimately he built a brand and a business that turned the surety industry on its head. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Surety bonds are a type of insurance that guarantee some sort of obligation \u2013 typically professional performance. Individuals familiar with surety bonds usually think of contract bonds that guarantee construction project completion. Similarly, probate bonds guarantee the completion of court-appointed obligations. Commercial license and permit bonds guarantee professional obligations outlined in federal, state, and local licensing statutes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The SuretyBonds.com team issues hundreds of contract, probate, and commercial bonds each week, but the company has carved out a special niche for small business owners seeking bonding services for professional licensing. A significant portion of the company\u2019s client base has never been bonded before. Their typical client is looking for a fast, easy, and affordable way to acquire a legally required insurance product they usually don\u2019t know much about.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The company\u2019s stated mission is to provide efficient, innovative, and informed surety bond solutions nationwide. When brainstorming, pitching, and executing new initiatives, the company\u2019s values guide decision-making for all employees whether they work in sales, customer service, marketing, or web development.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Put people first. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Innovate and simplify.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Grow through education.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Obsess over service. <\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Challenging common industry practices and refusing to settle for the status quo has propelled SuretyBonds.com to double-digit growth every year since its inception. Feedback and project proposals are welcome from all employees \u2014 student interns, new hires, and founding team members alike. Whether they\u2019re lowering pricing, cutting response times in half, or integrating new technological services, employees strive to improve the bonding experience for clients whenever possible. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Notable achievements for SuretyBonds.com during the past 10 years include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">3\/13\/2009: Website launched<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">6\/11\/2010: First bond issued<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">11\/15\/2011: $1 million in revenue earned<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">4\/15\/2012: Staff increased to 10 employees<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">1\/1\/2013: Small Business Scholarship launched to recognize students with entrepreneurial backgrounds<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">5\/9\/2014: Named Small Business of the Year by Columbia Chamber of Commerce <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">8\/1\/2014: Acquired by <\/span><a href=\"https:\/\/www.tmhcc.com\/en-us\/categories\/surety\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">HCC Insurance Holdings, Inc.<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">6\/10\/2015: Acquired by <\/span><a href=\"https:\/\/www.tmhcc.com\/en-us\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Tokio Marine Holdings, Inc<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">10\/7\/2016: Instant purchase portal launched offering full bonding service without agent interaction<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">3\/5\/2018: Paid internship program expanded to 20 students each semester<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">3\/4\/19: Staff increased to 50 employees<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Kayser\u2019s advice for successfully disrupting an industry that\u2019s set in its ways? \u201cBuild what your clients want, not what you feel like building. We\u2019ve revolutionized an industry not by doing anything novel but by offering things we knew clients wanted when nobody else wanted to put in the effort. When you develop a system from scratch and maintain full proprietary control over it, you can eliminate every unnecessary scroll, click, and decision for your client. This radically improves their experience while also raising their expectations for competitors who won\u2019t be able to meet them. And that\u2019s invaluable.\u201d \u00a0\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.suretybonds.com\" target=\"_blank\" rel=\"noopener\"><b><i>SuretyBonds.com<\/i><\/b><\/a><b><i> is hosting a 10-year anniversary celebration at Top Ten Wines Wednesday, March 13th from 3 p.m. to 7 p.m. The Columbia Chamber of Commerce will present a ribbon cutting ceremony at 4 p.m.<\/i><\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When SuretyBonds.com Founder and CEO Josh Kayser offered to spearhead the latest project pitched by the Veterans United Home Loans marketing team back in 2009, he had no idea where that road would lead. Ten&#8230;<\/p>\n","protected":false},"author":5,"featured_media":17194,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[71],"tags":[],"featured_image_src":"https:\/\/www.suretybonds.com\/blog\/wp-content\/uploads\/2019\/03\/blog-cover-22.jpg","author_info":{"display_name":"Danielle Burrow","author_link":"https:\/\/www.suretybonds.com\/blog\/author\/danielle\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SuretyBonds.com Celebrates 10 Years in Business | Surety Bond Insider<\/title>\n<meta name=\"description\" content=\"The Columbia-based agency has pioneered online surety bond processing and revolutionized a stagnant industry.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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