Closed Monday 5/27 for Memorial Day

Account Assistant Intern

Columbia, MO

15-20 hours/week

Pay starts at $13/hr

Are you ready for an opportunity to immerse yourself in a dynamic internship and real-world experience? As an Account Assistant intern, you will have direct involvement in the surety bond renewal process that includes an introduction to underwriting, insurance rate filings, client retention strategies, and industry-related legislation. Account Assistants present and discuss payment and financing options over the phone with current clients.

What can I expect to gain from this internship?

  • Developing soft skills in the areas of communication, problem-solving, relationship-building, critical thinking, and collaboration.
  • Learning through individual and group training to set individualized goals, and offer recommendations for renewal strategy, training, and systematic updates. 
  • Participating in training workshops held throughout the semester to provide feedback and learn from the internship supervisor, company mentors, senior leadership, and each other.
  • Navigating the ins and outs of the CRM system and the proprietary bond product database.

What we're looking for

  • Availability to work multiple shifts/week between 9 AM and 5 PM CST Monday‐Friday (no nights or weekends!).
  • Commitment to consistently work a minimum of 15 hours/week up to a maximum of 20 hours/week.
  • Goal‐oriented producers who take pride in delivering tangible results.
  • Curious minds with an inherent eagerness to learn and adapt.

Perks of Working at

Flexible Scheduling

Account Assistant shifts are available for a maximum of four hours per day between 9:00 AM through 5:00 PM Monday – Friday. Account Assistants create their schedules on a first-come, first-served basis by choosing a minimum of 15 hours per week with a maximum of 4 shifts (4 hours) worked per day.

Unpaid internships are the worst! If you’re looking to get your feet wet in your first office job but don’t want to sit in a silent cubicle, you’ve found the right place.

Direct engagement is at the top of our list for day-to-day interactions and weekly one-on-one meetings as we all grow through education. 

This internship is an offshoot of our Customer Care team and interaction with the full-time staff is a daily occurrence. Account Assistants may attend monthly staff meetings and participate in cross-departmental training events.

New Office in Downtown Columbia!

Work in our new sleek, leveled-up downtown office at 803 E Walnut St within walking distance of the University of Missouri, Columbia College, and Stephens College main campuses. 

Fun and Casual Work Environment

Rock your flip-flops all year! If you like cheese puffs, bring enough to share. If you need a break, step outside to our surety skyline rooftop for the best view in downtown Columbia!

I think I'd be a good fit. How do I apply?

Send an email along with your resume to [email protected] and tell us why you want to join our team! Please include the position you’re interested in with your email.

Don’t wait to apply. Our internships are filled on a first-come, first-serve basis.


Such a valuable experience!

I loved my time as an account assistant at I learned all about bonds, renewals and sales. I gained valuable phone and customer service experience that I can take with me to any future job. I loved my time at so much I am now a full-time employee!

Emma is a great place to work

From my first day, everyone in the office was invested in helping me learn and they treated me like I had worked with them for years. I've held two internship positions with the company and there hasn't been a day where I didn't learn something new.

Mark is an equal opportunity employer.