Shannon M.
Customer Care Representative
My hidden talent is...
Making jewelry
My happiest moment was...
The day my daughter was born
My family pet(s) is/are......
My Great Dane-Beau, my Cat-Pearl and hopefully more to come.
My personal philosophy is...
Knowledge is power
I can't live without...
My family, including my fur babies!
What People Are Saying About Shannon
Excellent Service
“
Shannon was absolutely outstanding! She started the call by listening carefully to my request and handled it immediately with zero hesitation. She even stayed on the line to make sure the email correspondence went through. True to her word, she called me back about 22 hours later just as promised to let me know she was able to honor my request and told me to contact her directly if I had any issues. It was such a pleasure speaking with someone so sincere and dedicated to helping. Shannon’s professionalism and genuine care are exactly what most companies today are missing.
”Doug